Now, you simply need to wait for the order to be processed. Please read the instructions below.
Electronic license:
The license you ordered is an encrypted file. You will receive it by email when it is ready, usually within a few minutes or hours. Please remember that orders may not be processed at night in our time zone.
This email is the only delivery associated with your order; no physical item will be sent.
Important: the license will be sent to the email address associated with your PayPal account. If you want to receive it at another address, please contact us.
Check out your spams!
If you have not received a response within two days, please contact us. The license message may be in your spam folder, or the email address supplied with the order may be incorrect.
In rare cases, the sender's email address may be blocked by a firewall or antivirus software, making communication more difficult. If you still have not received the license, please send us a message.
Reminder: you need to download the latest version of Shadows before installing your license file.
Meanwhile, improve your training
Explore this website and read the user manual, which contains plenty of advice and useful information about sundials.
Watch our YouTube videos and tutorials and follow us on our Facebook page by clicking on the Like button on the top of the page.
Thank you again for supporting Shadows.